by Michael S. Kaplan, published on 2012/02/04 07:01 -05:00, original URI: http://blogs.msdn.com/b/michkap/archive/2012/02/04/10263076.aspx
I'll post the communication as is.
Note that these images are just ~75kb each; they link to the larger fies which are nearly 2.5mb each:
SUMMARY: "We have nothing more/new to tell you, but we'll keep you posted."
One thing is obvious -- they're really wanting someone to step up here. They clearly are feeling defensive about pulling out, and they are quite ready to stop being the villain....
Simon Buchan on 4 Feb 2012 7:50 AM:
Man, that sucks. For just about everybody involved! At least they seem to be honestly sorry about putting all their clients out - what I remember of other companies in the same position (though obviously in less close relationships with their customers!) is a fair bit more along the lines of "hey heres the legally required notice that we're closing and also remember you can't sue us about this" (in their favor is the fact they probably have bigger problems right then than keeping customers happy!)
This sort of situation tends to result in some level of 3rd-party parts & maintenance, and support to a lesser degree - though I'm not sure if the market needs to be of some minimal size for that to happen. I'm sure *someone* will be happy to take your money though!
PS: Man, that logo sure looks familiar....
cron22 on 4 Feb 2012 12:35 PM:
Who's pulling out? Again, I can't decipher those images LOL.
Michael S. Kaplan on 4 Feb 2012 12:39 PM:
Independence Technology has ceased marketing/selling the iBot, and they will stop supporting in after 2013....
go to newer or older post, or back to index or month or day